Last updated: 14 September 2025

Who we are

TimeMastery Ltd (“TimeMastery”, “we”, “us”, “our”) helps people plan and protect their time. Company No. 11422288. Registered address: 92 Fred Estates, Dennismouth, LU7 4SW, UK. Contact: [email protected], +44 3083 019557.

What this policy covers

This policy applies to example.com and pages we operate (the “Site”). It explains the personal data we collect, how we use it, who we share it with, and your privacy rights.

Data we collect

  • Identity and contact: name, email, phone, company, city (when you submit forms).
  • Communications: messages you send us, survey responses, support requests.
  • Usage and device: pages viewed, actions, timestamps, IP address, browser, device type, approximate location.
  • Cookies and similar technologies: see Cookies section below.

Sources of data

  • Directly from you via forms, emails, or calls.
  • Automatically from your device when you browse our Site.
  • From service providers (e.g., analytics) that help us understand Site usage.

How we use your data

  • Provide and improve the Site and our time-planning services.
  • Respond to enquiries and provide customer support.
  • Measure performance and fix issues (analytics, debugging).
  • Send service messages and, with your consent, updates or tips. You can opt out any time.
  • Protect our systems, prevent fraud, and comply with legal obligations.

Legal bases for processing (EEA/UK)

  • Consent: analytics cookies, marketing emails.
  • Contract: responding to your requests or preparing a plan you asked for.
  • Legitimate interests: Site security, basic analytics, improving features.
  • Legal obligation: record-keeping, responding to lawful requests.

Cookies and similar technologies

We use cookies to run the Site and understand usage. Our banner lets you choose:

  • Essential cookies – required for the Site to work.
  • Analytics cookies – help us measure visits and performance (e.g., Google Analytics).
  • Experience cookies – improve features and personalization.

You can change preferences at any time via the cookie banner when it appears or by clearing your browser storage. See also your browser’s help pages for blocking or deleting cookies.

Analytics and advertising

We may use Google Analytics (G-000000000) to understand usage in aggregate. We may also use Meta/Facebook Pixel to measure conversions and reach. These providers may set their own cookies. You can opt out of Analytics/Experience cookies in our banner. For more info, visit Google’s and Meta’s privacy pages.

Sharing your data

  • Service providers acting on our instructions (hosting, analytics, email, customer support). They must protect your data and cannot use it for their own purposes.
  • Legal and safety: to comply with law or protect rights, safety, or security.
  • Business transfers: in a merger, acquisition, or asset sale, your data may transfer under this policy’s protections.

International transfers

We operate in multiple regions. Where data moves outside the UK/EEA, we use appropriate safeguards such as Standard Contractual Clauses, and require recipients to protect your data.

Retention

We keep data only as long as needed for the purposes above, then delete or anonymize it. Typical retention: enquiry messages up to 24 months; analytics data per provider defaults; contractual and legal records per statutory requirements.

Your rights

Depending on your location (e.g., UK/EEA), you may have rights to:

  • Access and obtain a copy of your data.
  • Correct inaccurate data.
  • Erase data in certain cases (“right to be forgotten”).
  • Restrict or object to processing (including profiling) where applicable.
  • Data portability.
  • Withdraw consent at any time (affects future processing).

To exercise rights, email [email protected]. You can also complain to your local authority. In the UK: the ICO (ico.org.uk).

Security

We use reasonable technical and organizational measures to protect data. No system is 100% secure; please use strong, unique credentials for any accounts you use to contact us.

Children

Our Site is not directed to children under 16. If you believe a child provided data, contact us to remove it.

Changes to this policy

We may update this policy from time to time. We will post the new version here and update the “Last updated” date.

Contact

TimeMastery Ltd, 92 Fred Estates, Dennismouth, LU7 4SW, UK. Company No.: 11422288. Phone: +44 3083 019557. Email: [email protected].